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Buyer Initiated Order Change

Last updated 16/08/2017

This article explains how to process a Buyer Initiated Order Change from The Iconic.

Processing a Full Accepted Order


Importing Order

A Purchase Order arrives from The Iconic and is imported automatically as a Sales Order. This generates a control that is sent back to The Iconic to acknowledge that the order has been received.

The Iconic Initiates a Change Replace

Before you send an order response to The Iconic, they may decide to modify the order and send through an order change. This will update the existing Sales Order in Cin7.

Before accepting the order, review the changes:

  1. In the Sales Order module, locate the Sales Order.
  2. Hover over the cog icon next to the order and click Admin.
  3. Note the delivery and cancellation dates for the order.
  4. Check that you can fulfill the order.

To accept the modified order:

  1. From the Sales Order Admin page, confirm that you can fulfill the order.
  2. Change the EDI Status to Send Order Acceptance Now.
  3. Click Save & Back To List.
  4. From the left navigation, click Integrations and then The Iconic.
  5. Under Export you will see an order response waiting. Click Export to send a Full Accepted response to The Iconic.
Sending ASN

Upon picking the order, make sure to enter the following:

  • Tracking Number.
  • Carrier.
  • Full Dispatched Date.
  • Generate SSCC No's.

From the Sales Order Admin page, change to EDI Status to Transfer ASN Now.

To send the ASN:

  1. From the left navigation, click Integrations and then The Iconic.
  2. Under Export you will see an ASN waiting. Click Export to send the ASN to The Iconic.
Sending Invoice

To send an invoice:

  1. Locate the Sales Order in the Sales Order module.
  2. Hover over the cog icon and click Admin to go to the Sales Order Admin page.
  3. Change the EDI Status to Transfer Invoice Now.
  4. From the left navigation, click Integrations and then The Iconic.
  5. Under Export you will see an Invoice waiting. Click Export to send an invoice to The Iconic.